Curse

maraxusofk · Jun 05, 2006, 05:51 PM // 17:51

Perhaps u were botting while u were sleeping and got banned for that?

Loviatar · Jun 05, 2006, 06:03 PM // 18:03

Quote:

Originally Posted by sinican

just gotta add my comments...
people that don't break the rules dont get banned.(period)

so many people are playing legit and they aren't getting banned... hrmm wonder why that is...

HI MR EXPERT

would you enlighten us poor noobs how (on this site alone) several people got their accounts back after a supervisor reviewed the logs and found them innocent?

please tell us that zero innocents get caught in the sweep

Xx Invictus xX · Jun 05, 2006, 06:10 PM // 18:10

this is such a great helpful thread u've all made... haha well some are helping but most of you just dont care so why post.. when u know nothing and arent helping

i dont cheat no bots.. no nothing stop assuming and saying legit players never get screwed unless you in fact know everything in everygame which is doubtful and why have people already posted that they have seen this before... nice try

oh well at least i get to see dumb comments and then the smart people make fun of them... thanks for the humour u create!

Spydergst1 · Jun 05, 2006, 06:32 PM // 18:32

Dude,
You are taking the right steps. Several people have gotten their accounts re-activated. I suggest you become a real pain in the *SS. Send three emails a day and call once a day on top of that. If they don't give in after few months, to at least review your case then take it to the next level.

I would personally find it worth it to spend a good chunck of change on a law suit. You invested money buying thier game and you invested countless hours of your time playing it. If they banned you unjustly (in your shoes) I would sue. I strongly feel they have no right to ban you even if you were forced to agree to the game terms. They wasted your time and money and that would really piss me off. I wouldn't stop until I am satisfied that I won this dispute (especially since you did nothing wrong).

Remeber you are the CUSTOMER. You bought thier product!

FIGHT FIGHT FIGHT!!!

Beat_Go_Stick · Jun 05, 2006, 06:36 PM // 18:36

Quote:

Originally Posted by sinican

no mater if you were sleep walking your cousin did it your dog did it blah blah...

EVERYONE who gets banned ALWAYS claims to someone that they didnt do what they where banned for doing...

you were sleeping... how convenient!...

people that don't break the rules dont get banned.(period)

I am now officially a saaaaaaaaaaaaad panda

People who have the same comprehension of humor as Lt. Commander Data make me weep. See Loviatar's excellent responce above. I can't do better

EternalTempest · Jun 05, 2006, 06:42 PM // 18:42

Keep e-mailing anet about your situation.

Eventually they may actually check network logs for IP address (region) your logging in and if they do notice that you being in X and login was from Y in X country. They may unban your account.

Xx Invictus xX · Jun 05, 2006, 07:02 PM // 19:02

lol FIGHT FIGHT FIGHT!!!

thanks people for supporting ive sent 2 or 3 today already... my guild leader is mad cuz they said after 60 days i would be put as a member... so 57 more days im the leader.. if they dont change this.

this is great... i feel a little more confident ill get this back... eventually

thanks again

Loviatar · Jun 05, 2006, 07:38 PM // 19:38

Quote:

Originally Posted by Xx Invictus xX

lol FIGHT FIGHT FIGHT!!!

thanks people for supporting ive sent 2 or 3 today already

here is some information that has worked for others.

skip the emails as they go to the wrong department.

open an official support ticket and respond to the auto respond when it comes back in less than 24 hours or it is auto closed.

reply that this response did not help and be polite.

when you get a real person ask them to review the it and give any (brief) information you think might help.

repeat until you get a supervisor which is where most got their accounts back.

WickedMirrror · Jun 05, 2006, 07:39 PM // 19:39

I got the sarcasm in the first line. I can't say that I believe you. I would believe anet over a player, but I do acknowledge that mistakes can happen.

I don't like your reasoning for why you couldn't have done anything......I was asleep at the time the ban happened. I'm sure in TRUE banns anet does not instaban accounts. I would bet the information is recorded and reviewed at least. This takes some amount of time so the crime may have been committed 3 day prior or 5 hours prior to the actual ban.

Omega X · Jun 05, 2006, 07:51 PM // 19:51

Quote:

Originally Posted by WickedMirrror

I got the sarcasm in the first line. I can't say that I believe you. I would believe anet over a player, but I do acknowledge that mistakes can happen.

I don't like your reasoning for why you couldn't have done anything......I was asleep at the time the ban happened. I'm sure in TRUE banns anet does not instaban accounts. I would bet the information is recorded and reviewed at least. This takes some amount of time so the crime may have been committed 3 day prior or 5 hours prior to the actual ban.

That's just like saying "I believe Visa over anyone else" because identities can't be stolen.

Dude, Sh*t happens. Anet makes mistakes just like anyone else. Wrongful bans happen. What he needs is to get Anet's attention and FORCE them to do a proper investigation.

If he did no wrong, then ANET will acknowledge it.

Why is this still an issue...

WickedMirrror · Jun 05, 2006, 08:04 PM // 20:04

Quote:

Originally Posted by Omega X

That's just like saying "I believe Visa over anyone else" because identities can't be stolen.

Dude, Sh*t happens. Anet makes mistakes just like anyone else. Wrongful bans happen. What he needs is to get Anet's attention and FORCE them to do a proper investigation.

If he did no wrong, then ANET will acknowledge it.

Why is this still an issue...

No its like saying I believe the Judge and Jury over the inmate........

Loviatar · Jun 05, 2006, 08:13 PM // 20:13

Quote:

Originally Posted by WickedMirrror

No its like saying I believe the Judge and Jury over the inmate........

ummm................havent there been several DNA reversals of innocent people found guilty and finally released when it was proven they didnt do it in real life recently?

in spite of the judge and jury?

ubrikkean · Jun 05, 2006, 08:27 PM // 20:27

Quote:

Originally Posted by Loviatar

ummm................havent there been several DNA reversals of innocent people found guilty and finally released when it was proven they didnt do it in real life recently?

in spite of the judge and jury?

Hm, yeah, but also in something like 92% (I think) of those cases the DNA pointed just confirmed their guilt...

Anyway, this stuff is way off topic. I'd say, whether he did anything or not (and I'm inclined to believe the latter), he should get his account back. On the off chance that he did do something, it's now pretty obvious to him that ANet does ban people for breaking the EULA. Again, so this isn't misinterpreted, I don't think he did anything wrong.

And again, keep emailing and bring up any evidence you might have against this, for example if you traded someone a high-cost item recently, you could try to get them to tell ANet that there was no real-world cash involved. Just a thought.

WickedMirrror · Jun 05, 2006, 08:27 PM // 20:27

Quote:

Originally Posted by Loviatar

ummm................havent there been several DNA reversals of innocent people found guilty and finally released when it was proven they didnt do it in real life recently?

in spite of the judge and jury?

OK, last one here...

Yes in my first post..."mistakes can happen"

If you go to a prison and you ask the inmates, MOST of them did not do the crime.

People can be wrongly punished. BUT in MOST cases the Judge and Jury (ANET in this case) are correct and the inmate (the player here) are untruthful.

AGAIN mistakes happen. BUT not as often as people getting banned would lead you to believe.

Mustache Mayhem · Jun 05, 2006, 08:30 PM // 20:30

hmm says in thier email they took a good look before the ban.. you would think that would include ip's.. one question though- do you leave your computer on 24/7 connected? if so check it for a trojan.. a good hacker could basically launch gw in window mode while your afk- else the ip's in the log will be different on the violation.. if your trojaned your probably gone- no way to prove it was'nt you

Xx Invictus xX · Jun 05, 2006, 08:37 PM // 20:37

when its on its always connected... as for there email its a automated message it was back in 15 minutes.. im sure they really looked into this.. thoroughly... (sarcasm guys!!! MAKE SURE U GET THE SARCASM!!!!!)) ya ill check for any virus crap and see... if i get my account back how many people will shut up??

Matsumi · Jun 05, 2006, 08:48 PM // 20:48

One thing funny I noticed today, is that somebody is trying to reset my e-mail password. Perhaps they did the same to you and logged on your GW account and sold all your stuff for real money.

Valdis · Jun 05, 2006, 09:11 PM // 21:11

Just to throw another curveball into the equation. Does anyone have direct access to your computer while your not around? I have a keylogger that I can install and it will disable the adware and spyware scanners on the target computer so it cant be found. You can also setup a combokeystroke to bring up the menu.. and if that keystroke is discovered.. you can also apply a password so the owner of the PC will never be able to remove it. The best thing is... it emails you every keystroke and the program they are using while doing it, every 30minuets . And if you set it up right you can also get screenshots included in those emails.

Just food for thought.

Xx Invictus xX · Jun 05, 2006, 09:16 PM // 21:16

no one else is around to use my computer i opened another ticket thing to Guild Wars Support

They actually responded maybe some progress is being made...

I'll keep doing what i can and hope for the best

Xx Invictus xX · Jun 05, 2006, 10:29 PM // 22:29

Check it out doubters thank you Believers!!!!!!!!!

Hello,

Thank you for contact Guild Wars Support. After reviewing the issue, it appears that your account was blocked in error. Your account is now released and you should be able to log in to Guild Wars. I apologize for any inconvenience this may have caused.

Take care,
GM Phields
The Guild Wars Support Team